Navi Mumbai
All things handwoven and handcrafted | Shipping worldwide
Shipping and Delivery
- SHIPPING & DELIVERY POLICY

Shipping Policies :

  1. No Cash On Delivery (COD)
  2. Once the payment is done the item will be shipped
  3. For Domestic Shipping – Courier charges are inclusive . Shipment will take 4-7 days
  4. For International Shipping – Courier charges will be borne by the client. Shipment will take
    7 to 14 days
- CANCELLATION & REFUND POLICY

Domestic Orders
Cancellation Policy :

1. In case there is an order cancellation, please do so before it is shipped.
Shipping charges are non-refundable once the order is dispatched.
2. You can request your order cancellation by calling the owner or writing to
manisha@zameeni.com

Return Policy :
1. If you have received the product in a bad condition or if the packaging is
tampered with, please refuse to receive the package . Call zameeni or mail
us at manisha@zameeni.com  mentioning your Order ID. Incase of
genuine case of a defective product, the amount will be refunded with
return of the product.
2. Raise your return request on same day of receiving the shipment through
the mail. If you have to cancel an order, please do so before your order is
shipped
3. If  you cancel your order before it has been shipped, we will refund the
entire amount
4. The shipping charges for sending the products back has to be borne by the
customer
5. Once we have received the products a quality check would be done by our
team
6. The amount refunded to you would be only for the products, not the
shipping charges
7. We unfortunately do not have an exchange policy for international
customers.

Exchange Policy: 
Once Purchased, the product cannot be exchanged.
NOTE FOR RETURN OF PRODUCT :
* The items should be unused
* The product should have the original packaging and tags in place. Items without
the original tags will not be accepted.
* Sarees with fall and edging would not be accepted for return.

* Customized products cannot be returned
* Products bought during a sale are non-refundable

International Orders:
1. If unfortunately, you have to cancel an order, please do so before your
order is shipped.
2. If you cancel your order before your product has been shipped, we will
refund the entire amount

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...