Refund policy
- Domestic Orders
Cancellation Policy :
1. In case there is an order cancellation, please do so before it is shipped.
Shipping charges are non-refundable once the order is dispatched.
2. You can request your order cancellation by calling the owner or writing to
manisha@zameeni.com
Return Policy :
1. If you have received the product in a bad condition or if the packaging is
tampered with, please refuse to receive the package . Call zameeni or mail
us at manisha@zameeni.com mentioning your Order ID. Incase of
genuine case of a defective product, the amount will be refunded with
return of the product.
2. Raise your return request on same day of receiving the shipment through
the mail. If you have to cancel an order, please do so before your order is
shipped
3. If you cancel your order before it has been shipped, we will refund the
entire amount
4. The shipping charges for sending the products back has to be borne by the
customer
5. Once we have received the products a quality check would be done by our
team
6. The amount refunded to you would be only for the products, not the
shipping charges
7. We unfortunately do not have an exchange policy for international
customers.
Exchange Policy:
Once Purchased, the product cannot be exchanged.
NOTE FOR RETURN OF PRODUCT :
* The items should be unused
* The product should have the original packaging and tags in place. Items without
the original tags will not be accepted.
* Sarees with fall and edging would not be accepted for return.
* Customized products cannot be returned
* Products bought during a sale are non-refundable
- International Orders:
1. If unfortunately, you have to cancel an order, please do so before your
order is shipped.
2. If you cancel your order before your product has been shipped, we will
refund the entire amount